Payment Information

Purchasing your preferred mug is really simple and stress-free.  We provide a variety of payment methods for you to choose from:

Methods of Payment

PayPal

Venmo

Safe Checkout

Your information is protected while we prepare your mugs since all payments are made securely using encryption.

Payment Processing

Payment is charged immediately when the order is placed.

Once confirmed, we start packing your mug with love and care.

Order Issues

If anything goes sideways with your payment, we’ll reach out right away to fix it—no stress, just mugs waiting for you.

Say Hi Anytime

We love hearing from you! Here’s the easiest way to reach us:

Email: support@mugandmood.store
Customer Hours: Mon-Sat: 9am–5pm (GMT-05:00) Eastern Standard Time (New York)
Response Time: Usually within 24 hours

Slide into our inbox anytime, share your mug moments, or just say hi—we promise we’re friendly and love a good mug story!