Privacy Policy

Hey friend! We value your privacy and want you to feel secure and completely at ease when you shop at Mug and Mood.  The lowdown: no dull legalese, very personable.

What We Gather

We collect your name, email, shipping address, and payment information when you place an order for a mug or subscribe to our emails.  It's simply enough to keep you informed and deliver your mugs.

How We Use Your Info

Get your mugs to you safe and sound.

Send you updates about your order—tracking info, shipping status, that kind of stuff.

Sometimes we’ll drop a fun email about new mugs, seasonal goodies, or deals—but only if you said “yes, please!”

How We Protect Your Info

Your info = sacred. We store it securely and encrypt everything at checkout. Basically, your payment details are locked up tighter than your favorite secret recipe.

Sharing Your Info

We don’t sell or hand your info to anyone for marketing. Promise. We only share what’s needed to ship your mugs (USPS, UPS, FedEx, etc.) or if the law says we must.

Cookies & Tracking

Yep, we use cookies to make your experience smoother—like remembering what’s in your cart or your fave products. You can always clear cookies or tweak your browser settings if you want.

Your Choices

You’re the boss. You can unsubscribe from emails anytime, update your account info, or ask us to delete your data. Just hit us up and we’ll handle it.

Say Hi Anytime

We love hearing from you! Here’s the easiest way to reach us:

Email: support@mugandmood.store
Customer Hours: Mon-Sat: 9am–5pm (GMT-05:00) Eastern Standard Time (New York)
Response Time: Usually within 24 hours

Slide into our inbox anytime, share your mug moments, or just say hi—we promise we’re friendly and love a good mug story!